Complaints Procedure 

In the first instance, any complaints should be made to Jessica Thomas at the above company contact details. 

 

If however you do not feel that the complaint has been satisfactorily resolved, then you can contact the Insolvency Service as follows: 

 

Complaints to the single Complaints Gateway may be made either by: 

 

calling the Insolvency Service Enquiry Line on 0300 678 0015 (Monday to Friday 9am to 5pm), or 

completing and emailing the online complaints form on the Insolvency Service website 

https://www.gov.uk/complain-about-insolvency-practitioner 

completing the online complaints form and posting it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA.